Tag Archives: advertising

IAB sets social media guidelines – Chris Kovac quotes

I was quoted in the latest issue of BtoB Magazine on social media ad metrics and best practices.  You can find the article below.

IAB sets social media guidelines
Recommendations seen as essential to making medium “safe and scalable’
Media buyers also said the guidelines will help them in their efforts to develop and measure social media campaigns for clients.“There is a lot of confusion in the marketplace right now because people aren’t speaking the same language,” said Chris Kovac, social media supervisor at Nicholson Kovac, a b-to-b marketing communications agency based in Kansas City, Mo. “Establishing a common language has to be the first step,” he said.

“Once we’re on the same page, then we can define subgroups of advertising. Is it an interactive banner ad, is it an engagement ad, etc.”

One of the most important things to measure in social media is engagement with users, Kovac said. “We want to measure the behavior—not just who’s clicking on what,” he said. “Then we can understand who are the influencers. For example, we look at how many people are commenting on our blogs and forwarding them to friends.”

Kovac said that while measuring social media is important, it is also hard to standardize metrics, particularly for something like influence.

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Why you should want to work in social media!

(Live draft)

I work at a terrific advertising agency. My job is to develop and integrate social media marketing into the ad agency model. Introducing all these new social media marketing “tools” internally and externally can be a challenge. It is like drinking from the fire hose; so much new information to understand and digest. How can I introduce these new tools to my company while still making it exciting (and relevant) to learn?

We are trying to integrate social media marketing into the culture of our agency. How is this best accomplished? Obviously, forcing information down someone’s throat usually does not yield positive results. Plus, how do you overcome presentation/information fatigue? These are lessons learned from my experience building and integrating interactive marketing services into an ad agency model. So, why not make it fun? Because it actually is!

So, this weird notion came to me in a dream. Why would anyone not want to work in social media? Therefore I decided to post my thoughts to my blog. I may post my full strategy/plan on this blog down the road. I would love feedback, etc.

Spend all day playing on Twitter

I am sure a lot of people that read this blog are familiar with Twitter. If not, Twitter is a microblog/community where you post “tweets” about what you are currently doing, links to cool web sites/ videos, etc. It is an interesting mix of personal and professional communications. I have become a Twitterholic.

Am I on Twitter a lot? Yes. Am I really screwing around? No. I use Twitter to talk to my peers in social/interactive marketing. It keeps me current on how our industry is changing, current best practices, thoughts from respected gurus, case studies (good and bad) and much more. I am actually going to finish a post about why I love Twitter so much. I have also met a ton of great people in Kansas City and throughout the nation that I would not otherwise have connected with.

Social media peeps are social

Social media professionals tend to be offline social creatures as well. Via social media channels, I have been introduced to a number of super-cool people that I have met in person. There is some kind of strange and intimate bond that I have experienced when talking to people in my social network. In my experience, early adopters of social media are very forward thinking, progressive, friendly, willing to help you in any way possible, and actually care about people in their community, etc. Finally, there is little to no negativity. It is a near utopia (at least for now – hope it stays that way).

Be a trend setter

Social media marketing is truly relationship marketing (one to one) and will not only impact marketing, but the way human communications continue to evolve. How cool is that? There can be only so many ad formats (ads on buses, buildings, etc) so their will be a revolution from the status quo (frequency, frequency, frequency) to less frequency and more relevant engagements. As many have said before me, “as marketers we need to quite talking ‘at’ our target audiences and start talking ‘with’ them.” For me, I find nearly all mass media message intrusive and non-relevant.

Do not need formal training, just passion

IMHO, immersion is one of the most important aspects of being a social media professional. You have to live and breathe this stuff; it is the only way to really learn. The skies the limit! People like @garyvee and others have parlayed their social media presence literally into fame and wealth. You could be next! It is much like programming, if you do not love it, than you should find another calling.

Forward looking

The way humans communicate is rapidly changing and evolving. How cool (and scary)! Soon, the Web and TV (and mobile for that matter) will all be mashed up. This means web widgets (like Twitter) will be on your TV and vice versa. I can only image the changes coming in the next decade, let alone in the next few years. It is our job to stay at the forefront of trends and even help create them! How will this impact the world of social media and marketing in general.

Several opportunities

There are a number of different jobs within social media and a variety of companies that will utilize your skills. You can work in technology, on the client side or work with an advertising/marketing agency. Specific job functions include: strategic planning, project managing, copywriting, web development, e-marketing, graphic design, application development, market research and much more. Does that sound palatable to you? I will expand on social media opportunities in a future blog post.

You could be a billionaire

Well it is a possibility, but not likely. However, this frontier is wide open. You can chart your own path and create opportunity. The cost of entry is low along with the risk; but, the reward can be potentially huge. There are a number of social media start-ups which seem similar to all the new Web ideas in the late 1990’s through the early 2000’s. Where will your path in social media lead you?

Your thoughts?

I encourage and appreciate your thoughts on this subject.  DM me on Twitter if you want (@chriskovac)

NK Announces Digital Offensive in B-to-B Marketplace

This release is the culmination of about 6 months of work for me.  This is phase I of a suite of 10 different social media marketing services.  Please click on the release for more info.  Thanks!

NK Announces Digital Offensive in B-to-B Marketplace
Proprietary Process Underpins Social Media Savvy Suite of Services: Nicholson Kovac Inc., one of the nation’s leading independent marketing communications agencies, today introduced a suite of proprietary social media services designed specifically for B-to-B clients.

read more | digg story

Ad Agencies Expected to Have a Presence in Social Media

http://fuelingnewbusiness.com/2008/10/28/should-ad-agencies-be-expected-to-have-a-presence-in-social-media/ – full article

With 93% of Americans expecting companies to have presence in social media, this article questions whether ad agencies should also engage with social media. Of course they should!

Study: Cone finds that 93% of Americans expect companies to have  presence in social media. 85% believe a company should not only be present but also interact with its consumers via social media.

If this is the expectation for companies, what about the same expectations for ad agencies? Should they not also be a participant? When agencies should be leading you’ll find a significant number of small-to mid-size agencies are not even participating. They are woefully behind when it comes to social media.

Almost 60% of Americans interact with companies on a social media Web site, and 25% interact more than once per week, 2008 Cone Business in Social Media Study says.

56% of American consumers feel both a stronger connection with and better served by companies when they can interact with them in a social media environment.
Americans believe that companies should use social networks to solve my problems (43%). Companies should solicit feedback on their products and services (41%).
Companies should develop new ways for consumers to interact with their brand (37%).
Companies should market to consumers (25%).
Men, a much sought-after target in the online space, are twice as likely as women to interact frequently (one or more times per week) with companies via social media (33% to 17%, respectively).

“The news here is that Americans are eager to deepen their brand relationships through social media,” explains Mike Hollywood, director of new media for Cone, “it isn’t an intrusion into their lives, but rather a welcome channel for discussion.”

read more | digg story

Wow, these numbers are much higher than I expected.  Great article to forward on to clients and peers.